Shipping policy
Effective Date: June 2026
Welcome to TaniyaClothes.com. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased through our website. By placing an order with TaniyaClothes.com, you agree to the terms described in this policy.
1. About Us
Website: TaniyaClothes.com
Business Name: TaniyaClothes.com
Category: Women's Clothing & Fashion
Email: clothestaniya@gmail.com
Phone: 7872183250
GST No.: 19FRUPM6545J1ZR
Business Address:
Bangshidharpur, Ramakantanagar, Mandirbazar,
South 24 Parganas, West Bengal – 743395,
India
2. Our Shipping Commitment
At TaniyaClothes.com, we strive to provide a smooth and reliable shopping experience. We work diligently to process, pack, and ship your orders as quickly as possible while ensuring product quality and secure packaging.
We aim to deliver all orders within the estimated timelines mentioned below. However, delivery times may vary due to circumstances beyond our control, including weather conditions, courier delays, natural disasters, public holidays, transportation disruptions, or regulatory restrictions.
3. Serviceable Locations
We currently ship products across most locations within India.
Delivery availability depends on courier service coverage in your area. While we make every effort to serve all customers, certain remote or restricted locations may not be eligible for delivery.
If your location is not serviceable, we will notify you and provide a refund if payment has already been made.
4. Order Processing Time
Orders are generally processed within:
1–3 business days after successful order confirmation and payment verification.
Processing includes:
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Order verification
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Quality inspection
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Packaging
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Handover to courier partner
Orders placed on Sundays or public holidays may be processed on the next working day.
During peak shopping seasons, promotional sales, festivals, or unforeseen circumstances, processing times may be extended.
5. Estimated Delivery Timeline
Once dispatched, delivery generally takes:
| Region | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–7 Business Days |
| Tier 2 Cities | 4–8 Business Days |
| Rural Areas | 5–10 Business Days |
| Remote Locations | 7–15 Business Days |
These timelines are estimates only and should not be considered guaranteed delivery dates.
6. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
We may offer:
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Free Shipping Promotions
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Discounted Shipping Campaigns
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Special Seasonal Offers
Such promotions may be modified, suspended, or withdrawn at any time without prior notice.
Additional shipping charges may apply for:
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Remote locations
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Expedited delivery requests
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Oversized shipments
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Special packaging requirements
7. Order Confirmation
After placing an order, customers will receive:
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Order confirmation email
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Order details summary
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Payment confirmation (where applicable)
Customers are advised to review all information carefully.
If any discrepancy is noticed, please contact us immediately at:
Email: clothestaniya@gmail.com
Phone: 7872183250
8. Shipment Tracking
Once your order is dispatched, tracking details may be provided through email, SMS, or other communication methods.
Tracking information may take up to 24–48 hours to become active after dispatch.
Customers can monitor shipment status using the tracking information provided by our courier partners.
9. Delivery Procedure
Our courier partners will attempt delivery at the address provided during checkout.
To ensure successful delivery:
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Provide a complete and accurate address.
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Include a valid phone number.
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Ensure someone is available to receive the package.
Failure to provide accurate information may result in delivery delays or return shipments.
10. Failed Delivery Attempts
A delivery may fail due to:
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Incorrect address
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Recipient unavailable
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Invalid contact number
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Refusal to accept shipment
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Restricted access location
Courier partners generally make multiple delivery attempts before returning the package.
If a package is returned because of incorrect information provided by the customer, additional shipping charges may apply for reshipment.
11. Address Modification
Customers should carefully verify shipping information before placing orders.
Address changes may be requested before dispatch.
Once an order has been shipped, address modifications may not be possible.
We cannot guarantee successful address changes after shipment has been handed over to the courier partner.
12. Cash on Delivery (COD)
Cash on Delivery may be available for selected locations.
Availability of COD depends on:
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Delivery pin code
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Order value
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Courier service support
TaniyaClothes.com reserves the right to disable COD for any order without prior notice.
13. Delivery Delays
While we make every effort to ensure timely deliveries, delays may occur due to:
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Extreme weather conditions
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Natural disasters
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Political unrest
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Transportation issues
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Public holidays
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Courier operational challenges
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Government regulations
In such situations, delivery timelines may be extended without liability.
14. Partial Shipments
In certain cases, multiple products from the same order may be shipped separately.
Reasons include:
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Inventory availability
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Warehouse location differences
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Packaging requirements
Customers will not incur additional shipping charges for split shipments unless specifically communicated.
15. Damaged Packages
Customers should inspect packages upon delivery.
If the package appears:
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Torn
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Opened
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Damaged
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Tampered with
Please:
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Take photographs immediately.
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Refuse acceptance if appropriate.
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Contact us as soon as possible.
Prompt reporting helps us investigate and resolve shipping-related concerns effectively.
16. Lost Shipments
If tracking indicates unusual delays or if a package appears lost in transit, customers should contact us.
We will coordinate with the courier partner to investigate the shipment.
Resolution timelines depend on courier investigations and operational procedures.
17. Incorrect Product Delivery
If you receive a product different from what was ordered:
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Contact us within 48 hours of delivery.
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Provide order details.
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Share photographs of the received item.
Our support team will review the request and guide you through the resolution process.
18. International Shipping
Currently, TaniyaClothes.com primarily serves customers within India.
If international shipping becomes available in the future:
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Additional shipping fees may apply.
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Customs duties may be charged.
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Import taxes will be the customer's responsibility.
International shipping terms may vary by destination country.
19. Force Majeure
TaniyaClothes.com shall not be held responsible for delays or failures caused by circumstances beyond reasonable control, including:
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Natural disasters
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Floods
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Earthquakes
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Pandemics
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Government actions
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Labor strikes
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Transportation disruptions
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Internet outages
Such events may affect processing and delivery timelines.
20. Customer Responsibilities
Customers are responsible for:
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Providing accurate shipping information.
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Monitoring shipment updates.
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Being available during delivery attempts.
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Inspecting packages upon receipt.
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Reporting issues promptly.
Failure to comply may affect shipping outcomes and resolution timelines.
21. Shipping Policy Updates
TaniyaClothes.com reserves the right to update, modify, or replace this Shipping Policy at any time without prior notice.
Changes become effective immediately upon publication on our website.
Customers are encouraged to review this policy periodically.
22. Contact Information
For shipping-related inquiries, please contact:
TaniyaClothes.com
Email: clothestaniya@gmail.com
Phone: 7872183250
Address:
Bangshidharpur, Ramakantanagar, Mandirbazar,
South 24 Parganas, West Bengal – 743395
India
Thank you for shopping with TaniyaClothes.com. We appreciate your trust and look forward to delivering fashionable women's clothing with reliable service and customer satisfaction.